Privacy Policy

Effective Date: April 1, 2025

At RockPaper Marketing, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices outlined in this Privacy Policy.


1. Information We Collect

We collect personal and non-personal information when you interact with our website or services. This information may include:

  • Personal Information:
  • Name
  • Email address
  • Phone number
  • Business information (e.g., business name, address, social media profiles, etc.)
  • Payment information (only if you make a purchase or subscription)

  • Non-Personal Information:
  • Browser type and version
  • IP address
  • Device type
  • Referring URLs
  • Pages visited on our website
  • Date and time of your visit
  • Cookies and tracking technologies (explained below)


2. How We Use Your Information

We use the information we collect to provide and improve our services, as well as for the following purposes:


To Provide Services:

  • We use your information to deliver the services you request, such as social media management, graphic design, SEO services, and more.


To Process Payments:

  • If you make a purchase or subscribe to a service, we use your payment information to process transactions securely.

To Communicate with You:

  • We may use your contact information to send you updates about your projects, promotional emails, newsletters, and other communications related to our services.


To Improve Our Website and Services:

  • We analyze website traffic and user behaviour to improve user experience and enhance our service offerings.


To Comply with Legal Obligations:

  • We may use your information to comply with applicable laws and regulations, respond to legal requests, and protect our rights.


3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us track your interactions with our website and services. You can choose to disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.


4. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:


  • Using SSL (Secure Socket Layer) encryption for sensitive transactions
  • Implementing firewalls and secure servers
  • Limiting access to personal information to authorized personnel only


However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the complete security of your information.


5. Sharing Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:


With Service Providers:

  • We may share your information with third-party vendors and service providers who assist us in delivering our services (e.g., payment processors, marketing tools, etc.).


For Legal Compliance:

  • We may disclose your information to comply with applicable laws, legal processes, or government requests, or to protect our rights, privacy, safety, or property.


In Case of a Business Transfer:

  • If RockPaper Marketing is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.


6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.


7. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.


8. Your Rights

You have certain rights regarding the personal information we collect from you. These rights may include:


  • Access: You can request to view the personal information we have collected about you.
  • Correction: You can request to correct any inaccuracies in your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions.
  • Opt-Out of Communications: You can unsubscribe from promotional emails or newsletters at any time by following the instructions in the email or contacting us directly.


To exercise these rights, please contact us using the information provided below.


9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information immediately.


10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us by filling out our contact form found here.


By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.