Terms of Service

Effective Date: April 1, 2025

Welcome to RockPaper Marketing! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. Please read them carefully.


1. Services Provided

RockPaper Marketing offers a range of digital marketing services, including but not limited to:

  • Web Design and Development
  • Social Media & Content Management
  • SEO, Listings, and Reputation Management
  • Graphic Design Services
  • Digital Advertising Campaigns
  • Other forms of Digital Marketing Tools or Services


2. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you do not agree with these Terms, please do not use our services or website.


3. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when required.
  • Use our services in compliance with applicable laws and regulations.
  • Not use the website or services to transmit harmful content, spam, or other unlawful material.
  • Not interfere with or disrupt the website’s functionality or other users.


4. Account Registration

Some of our services may require registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


5. Payment Terms

  • Pricing: The prices for our services are outlined on our website and in individual contracts.
  • Payment: Payments are due upon agreement of the terms or according to the payment schedule outlined in your contract or project. We accept Credit Cards and e-Transfers as a form of payment.
  • Late Payments: Payments not made by the due date may be subject to late fees, and services may be suspended until payment is received.


6. Service Delivery and Changes

  • Timeline: The timeline for the delivery of services will be agreed upon during the initial consultation and project setup.
  • Revisions: For most services, you are entitled to a specific number of revisions. Additional revisions may incur extra charges.
  • Scope of Work: If the scope of work changes after the initial agreement, additional charges may apply.


7. Cancellations and Refunds

  • Cancellation Policy: You may cancel your services at any time by notifying us in writing. However, cancellations may be subject to a fee or loss of pre-paid amounts, depending on the terms agreed upon in the service contract. We recommend cancelling our services 7 days prior to your next billing cycle.
  • Refund Policy: Due to the custom nature of our services, all payments are non-refundable unless otherwise agreed in writing. If you are dissatisfied with the service, please contact us to discuss potential solutions.


8. Intellectual Property

  • Ownership: Upon full payment, you will own the rights to the final work created by RockPaper Marketing for your project, including designs, websites, content, etc. However, we retain the right to use the materials for portfolio or marketing purposes unless otherwise specified.
  • Licenses: If any third-party materials (such as stock photos, fonts, or software) are used in your project, you will be granted a license to use these materials in conjunction with your project.


9. Confidentiality

We respect your privacy and are committed to protecting your personal and business information. We will not disclose your private information to third parties except as required by law or as necessary to provide our services to you.


10. Limitations of Liability

  • No Guarantees: While we strive to deliver the best results, we do not guarantee specific outcomes, such as rankings, traffic, or sales, for services such as SEO, advertising campaigns, etc.
  • Indemnification: You agree to indemnify and hold harmless RockPaper Marketing from any claims, damages, or expenses arising from your use of our services, including any third-party claims.


11. Termination of Service

RockPaper Marketing reserves the right to suspend or terminate your account and access to our services at our discretion if you violate these Terms of Service, breach our policies, or fail to make payments.


12. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will be effective upon posting on our website. We encourage you to review these Terms regularly to stay informed of any updates.


13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Saskatoon, Saskatchewan. Any disputes related to these Terms will be resolved in the appropriate court located in Saskatchewan.


14. Contact Us

If you have any questions or concerns about these Terms, please contact us at by filling out our contact form found here.


By using our website and services, you acknowledge that you have read, understood, and agree to these Terms of Service.